Facebook Earnings Call | ask Facebook A Question
By
Ba Ang
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Tuesday, December 31, 2019
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily find for the social media mega platform by means of online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly speak you with a series of menus, each option of which will eventually guide you to send out an e-mail to an appropriate account. These consist of press@FB.com for media queries as well as records@FB.com for police concerns.
However if you hit 1 for client service? The recording will certainly direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you're on your primary Facebook feed, there is no "bottom" of the web page.
Below are a few things you can do instead.
Facebook Earnings Call
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. After that search for on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will pop up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer care queries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, as well as instead go to the Help Community as well as asking various other platform individuals like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once again click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where great deals of questions have already been responded to, however where you can also post your own inquiry. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the next web page, choose the right Subject and also Sub-Topic, after that kind your concern. Now it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a helpful Community participant or real staffer, has actually decided to offer you a hand.
How to contact Facebook using other social networks systems
One more method to try to connect with Facebook is to reach out to them through or mention them on one more social media sites system. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Facebook Earnings Call. So as well can you come close to through Instagram, including Facebook in a blog post, however unless you get a great deal of love on that particular snap, opportunities are you're better back on the Facebook Help Center.