How to Contact Facebook | ask Facebook A Question
By
Ba Ang
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Thursday, January 16, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly discover for the social media sites mega platform through on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you with a series of food selections, each option of which will eventually direct you to send an email to a suitable account. These include press@FB.com for media queries and records@FB.com for law enforcement problems.
Yet if you struck 1 for customer care? The recording will certainly guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the page.
Below are a few things you can do rather.
How To Contact Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. Then seek out on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly appear that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty posting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic client service queries, Facebook is rather inscrutable.
Your best choice might be to do an end run around the folks from Facebook itself, and also instead most likely to the Help Community and asking various other system individuals like on your own.
How to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a page where lots of concerns have currently been addressed, but where you can likewise upload your very own question. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the following web page, select the right Topic and Sub-Topic, after that type your inquiry. Now it's time for some waiting. No matter where you posted your question, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a practical Community member or actual staffer, has determined to offer you a hand.
Just how to contact Facebook using other social media sites systems
An additional means to attempt to connect with Facebook is to connect to them via or mention them on another social media platform. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about How To Contact Facebook. So as well can you come close to through Instagram, consisting of Facebook in an article, yet unless you obtain a lot of love on that snap, possibilities are you're better back on the Facebook Help Center.