Contacting Facebook by Phone | ask Facebook A Question
By
Ba Ang
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Monday, February 3, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently discover for the social media mega system by means of on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will speak you with a series of food selections, each choice of which will eventually route you to send out an email to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement problems.
However if you hit 1 for customer support? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the page.
Below are a couple of things you can do rather.
Contacting Facebook By Phone
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will certainly appear that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer support questions, Facebook is rather inscrutable.
Your best choice may be to do an end run around the individuals from Facebook itself, and instead most likely to the Help Community and asking other platform customers like yourself.
How to ask the Facebook Help Community a concern
From any Facebook page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a web page where lots of questions have actually already been responded to, yet where you can also upload your own concern. On top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the next web page, choose the appropriate Subject and Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you published your query, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anybody, be it a handy Community member or actual staffer, has decided to give you a hand.
How to contact Facebook through other social networks systems
One more way to attempt to get in touch with Facebook is to connect to them with or discuss them on another social media system. You can send out a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Contacting Facebook By Phone. So too can you come close to through Instagram, consisting of Facebook in a post, however unless you obtain a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.