How to Call Facebook | ask Facebook A Question
By
Ba Ang
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Monday, February 17, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media sites mega system via on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you through a collection of menus, each choice of which will ultimately route you to send an email to a proper account. These include press@FB.com for media questions and also records@FB.com for police problems.
But if you hit 1 for customer support? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the page.
Below are a few points you can do instead.
How To Call Facebook
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. After that look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble posting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general customer service queries, Facebook is instead ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, as well as instead most likely to the Help Community and asking various other platform customers like on your own.
How to ask the Facebook Help Community a question
From any Facebook web page, once again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where lots of questions have currently been responded to, however where you can also upload your own inquiry. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the following web page, choose the right Subject and also Sub-Topic, then type your inquiry. Currently it's time for some waiting. No matter where you posted your query, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it a practical Community participant or real staffer, has decided to provide you a hand.
Just how to contact Facebook through various other social media sites systems
Another method to attempt to get in touch with Facebook is to connect to them with or state them on one more social media platform. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about How To Call Facebook. So also can you approach by means of Instagram, consisting of Facebook in a blog post, but unless you obtain a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.