How to Contact Facebook Support | ask Facebook A Question
By
Ba Ang
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Saturday, February 22, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social media mega system by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will chat you via a collection of menus, each alternative of which will inevitably direct you to send an e-mail to a suitable account. These include press@FB.com for media inquiries as well as records@FB.com for law enforcement worries.
But if you struck 1 for customer care? The recording will certainly guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "bottom" of the web page.
Here are a couple of things you can do rather.
How To Contact Facebook Support
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. After that seek out at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly pop up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty submitting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic customer service questions, Facebook is instead inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and also instead go to the Help Community and asking various other system customers like on your own.
Just how to ask the Facebook Help Community a question
From any Facebook web page, again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have already been responded to, but where you can additionally upload your very own inquiry. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the next page, select the appropriate Topic as well as Sub-Topic, then type your inquiry. Now it's time for some waiting. No matter where you published your inquiry, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it an useful Community member or actual staffer, has made a decision to give you a hand.
Exactly how to contact Facebook using various other social media sites systems
Another way to try to get in touch with Facebook is to connect to them via or mention them on one more social networks platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.
That's about How To Contact Facebook Support. So too can you approach by means of Instagram, including Facebook in a message, but unless you get a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.