Call Facebook for Help | ask Facebook A Question
By
Ba Ang
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Sunday, March 1, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily locate for the social networks mega system through online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly talk you via a collection of menus, each option of which will inevitably route you to send an email to a proper account. These include press@FB.com for media questions as well as records@FB.com for police worries.
Yet if you struck 1 for customer care? The recording will certainly direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "base" of the web page.
Here are a few points you can do instead.
Call Facebook For Help
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. After that search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem posting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more general customer service questions, Facebook is instead ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, and also rather go to the Help Community and asking various other system users like yourself.
Just how to ask the Facebook Help Community a question
From any kind of Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have currently been addressed, but where you can also post your very own concern. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following web page, select the ideal Subject and also Sub-Topic, after that kind your concern. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it a valuable Community participant or real staffer, has chosen to give you a hand.
Exactly how to contact Facebook via other social media systems
An additional means to try to get in touch with Facebook is to reach out to them with or discuss them on one more social media sites platform. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Call Facebook For Help. So too can you come close to by means of Instagram, including Facebook in a blog post, yet unless you get a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.