Facebook Contact Info | ask Facebook A Question
By
Ba Ang
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Friday, March 20, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily find for the social media huge platform via online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you via a series of menus, each alternative of which will ultimately route you to send an email to an appropriate account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement concerns.
Yet if you hit 1 for customer care? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Right here are a few points you can do instead.
Facebook Contact Info
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. After that search for at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more general customer service inquiries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community as well as asking other platform individuals like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once again click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where lots of inquiries have actually already been answered, yet where you can also publish your own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the next web page, choose the appropriate Topic and Sub-Topic, then type your inquiry. Currently it's time for some waiting. Despite where you posted your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if anyone, be it a helpful Community member or real staffer, has chosen to provide you a hand.
How to contact Facebook via other social media systems
One more method to attempt to get in touch with Facebook is to reach out to them with or mention them on one more social networks platform. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about Facebook Contact Info. So too can you come close to through Instagram, including Facebook in a message, yet unless you obtain a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.