Facebook Customer Service Number | ask Facebook A Question
By
Ba Ang
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Tuesday, March 17, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily locate for the social networks mega platform using on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you with a series of food selections, each choice of which will inevitably direct you to send out an e-mail to an appropriate account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement problems.
But if you hit 1 for customer support? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
Facebook Customer Service Number
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. After that seek out at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will certainly pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble submitting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more general customer care questions, Facebook is instead inscrutable.
Your best choice may be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community and asking various other platform users like yourself.
Just how to ask the Facebook Help Community an inquiry
From any type of Facebook web page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have actually currently been answered, yet where you can additionally upload your own inquiry. On top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the following web page, choose the appropriate Topic and also Sub-Topic, then type your question. Currently it's time for some waiting. No matter where you posted your question, you can go to your "support Inbox" from the menu that drops down from that exact same question mark to see if any person, be it a valuable Community participant or real staffer, has made a decision to offer you a hand.
Exactly how to contact Facebook via other social media sites platforms
An additional method to try to connect with Facebook is to connect to them through or state them on an additional social media platform. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Facebook Customer Service Number. So too can you come close to by means of Instagram, consisting of Facebook in a blog post, however unless you get a great deal of love on that particular snap, opportunities are you're better back on the Facebook Help Center.