Facebook Customer Support Phone Number | ask Facebook A Question
By
Ba Ang
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Sunday, March 15, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently discover for the social media sites huge platform through on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will talk you via a collection of food selections, each option of which will inevitably direct you to send an e-mail to a proper account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement concerns.
But if you hit 1 for customer service? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.
Here are a couple of points you can do instead.
Facebook Customer Support Phone Number
How to contact Facebook customer support
If you want to contact Facebook, you'll first need to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will certainly appear that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty publishing images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic client service inquiries, Facebook is rather inscrutable.
Your best option might be to do an end run around the people from Facebook itself, and rather most likely to the Help Community and also asking various other platform users like on your own.
Just how to ask the Facebook Help Community a concern
From any type of Facebook web page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have currently been answered, however where you can additionally upload your own concern. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the next page, choose the appropriate Topic and also Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Despite where you posted your inquiry, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it a valuable Community participant or actual staffer, has actually determined to provide you a hand.
Exactly how to contact Facebook through other social media sites systems
Another way to try to get in touch with Facebook is to reach out to them with or discuss them on another social networks platform. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Facebook Customer Support Phone Number. So also can you approach through Instagram, consisting of Facebook in a message, however unless you get a lot of love on that breeze, opportunities are you're much better back on the Facebook Help Center.