How Can You Call Facebook | ask Facebook A Question
By
Ba Ang
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Wednesday, March 25, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites huge platform through on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a series of food selections, each alternative of which will ultimately direct you to send an email to a suitable account. These include press@FB.com for media queries as well as records@FB.com for police issues.
But if you struck 1 for customer care? The recording will certainly route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the page.
Here are a couple of points you can do instead.
How Can You Call Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that seek out on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty submitting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more basic customer support queries, Facebook is instead inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, and rather go to the Help Community and asking various other platform customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook page, once again click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where lots of questions have already been addressed, yet where you can additionally post your own question. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the following web page, choose the best Subject as well as Sub-Topic, after that type your concern. Now it's time for some waiting. Regardless of where you uploaded your question, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if any person, be it a helpful Community member or actual staffer, has actually made a decision to provide you a hand.
How to contact Facebook using various other social media sites platforms
Another way to attempt to get in touch with Facebook is to reach out to them via or mention them on one more social media platform. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about How Can You Call Facebook. So too can you approach using Instagram, consisting of Facebook in an article, however unless you obtain a great deal of love on that particular snap, opportunities are you're better back on the Facebook Help Center.