I Need to Call Facebook | ask Facebook A Question
By
Ba Ang
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Monday, March 23, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social networks mega platform by means of on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will talk you through a series of menus, each choice of which will inevitably guide you to send an email to a suitable account. These include press@FB.com for media queries and records@FB.com for police worries.
However if you struck 1 for client service? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Right here are a couple of points you can do instead.
I Need To Call Facebook
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. After that search for on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general client service inquiries, Facebook is instead inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, as well as instead most likely to the Help Community and asking various other system individuals like yourself.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of concerns have already been responded to, however where you can also upload your own question. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that web link. On the following page, choose the right Subject as well as Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you published your question, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if any individual, be it an useful Community participant or real staffer, has actually decided to give you a hand.
How to contact Facebook using other social media systems
Another way to try to connect with Facebook is to connect to them via or discuss them on one more social networks system. You can send out a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about I Need To Call Facebook. So as well can you come close to via Instagram, including Facebook in a post, but unless you obtain a great deal of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.