Contact Facebook Team | ask Facebook A Question
By
Ba Ang
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Thursday, April 2, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll easily discover for the social networks mega platform using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a collection of menus, each choice of which will ultimately direct you to send out an e-mail to a suitable account. These include press@FB.com for media queries as well as records@FB.com for law enforcement worries.
Yet if you hit 1 for client service? The recording will certainly route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do rather.
Contact Facebook Team
How to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. Then search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will turn up that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer care questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the people from Facebook itself, as well as rather most likely to the Help Community and asking other system customers like yourself.
How to ask the Facebook Help Community a concern
From any kind of Facebook page, once again click that enigma on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually already been responded to, yet where you can additionally upload your very own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the next web page, choose the right Subject as well as Sub-Topic, after that type your inquiry. Now it's time for some waiting. No matter where you published your question, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it a practical Community participant or real staffer, has determined to offer you a hand.
How to contact Facebook via various other social media platforms
An additional means to attempt to connect with Facebook is to reach out to them via or mention them on another social media system. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about Contact Facebook Team. So as well can you approach through Instagram, consisting of Facebook in a post, yet unless you obtain a lot of love on that breeze, opportunities are you're better back on the Facebook Help Center.