Facebook Contact form | ask Facebook A Question
By
Ba Ang
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Monday, April 13, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently find for the social media sites mega system via on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly talk you via a series of food selections, each option of which will inevitably direct you to send out an email to an ideal account. These include press@FB.com for media questions and records@FB.com for law enforcement worries.
But if you hit 1 for customer service? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Right here are a couple of points you can do rather.
Facebook Contact Form
How to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general customer support inquiries, Facebook is rather inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, as well as instead most likely to the Help Community and also asking various other system customers like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have already been answered, but where you can additionally post your very own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the following web page, select the appropriate Subject and Sub-Topic, then kind your inquiry. Now it's time for some waiting. Regardless of where you published your question, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a helpful Community participant or actual staffer, has actually made a decision to offer you a hand.
How to contact Facebook by means of various other social media platforms
One more means to attempt to get in touch with Facebook is to reach out to them through or discuss them on an additional social networks platform. You can send a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Facebook Contact Form. So also can you come close to by means of Instagram, including Facebook in a blog post, but unless you obtain a lot of love on that breeze, possibilities are you're much better back on the Facebook Help Center.