Facebook's Number Customer Service | ask Facebook A Question
By
Ba Ang
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Wednesday, April 8, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily locate for the social networks mega platform via on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly chat you with a collection of food selections, each alternative of which will ultimately direct you to send an email to a suitable account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement concerns.
However if you hit 1 for customer care? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you get on your major Facebook feed, there is no "base" of the page.
Right here are a couple of things you can do rather.
Facebook's Number Customer Service
How to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will certainly turn up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, trouble submitting images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more general customer care questions, Facebook is rather ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, and also rather most likely to the Help Community and also asking other platform individuals like yourself.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that enigma at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have currently been responded to, however where you can additionally post your very own concern. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the following page, pick the ideal Subject as well as Sub-Topic, then type your question. Currently it's time for some waiting. Despite where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if anybody, be it a handy Community member or real staffer, has determined to offer you a hand.
How to contact Facebook via various other social media platforms
An additional way to try to get in touch with Facebook is to connect to them via or state them on another social media sites system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about Facebook's Number Customer Service. So as well can you come close to through Instagram, consisting of Facebook in a post, yet unless you get a great deal of love on that particular snap, opportunities are you're much better back on the Facebook Help Center.