Does Facebook Have A Customer Service Number | ask Facebook A Question
By
Ba Ang
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Monday, May 4, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social networks huge platform using on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you through a collection of menus, each alternative of which will inevitably route you to send an e-mail to a suitable account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement worries.
But if you hit 1 for customer care? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "base" of the page.
Here are a few things you can do rather.
Does Facebook Have A Customer Service Number
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. After that search for at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will appear that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, trouble uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic client service inquiries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community and also asking various other platform users like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any Facebook web page, again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of concerns have actually already been answered, however where you can likewise publish your very own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that link. On the following page, choose the best Subject as well as Sub-Topic, after that type your concern. Now it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if anyone, be it a practical Community participant or actual staffer, has made a decision to provide you a hand.
Exactly how to contact Facebook through various other social media sites systems
An additional means to try to get in touch with Facebook is to connect to them via or mention them on another social media system. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Does Facebook Have A Customer Service Number. So as well can you approach by means of Instagram, consisting of Facebook in a post, however unless you get a great deal of love on that snap, possibilities are you're better back on the Facebook Help Center.