How Can I Contact Facebook | ask Facebook A Question
By
Ba Ang
—
Friday, May 15, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly discover for the social networks huge system through on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will talk you through a series of food selections, each choice of which will inevitably route you to send an email to an ideal account. These include press@FB.com for media questions and records@FB.com for law enforcement problems.
But if you hit 1 for customer care? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do instead.
How Can I Contact Facebook
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. Then look up at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will turn up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic customer care queries, Facebook is rather ambiguous.
Your best bet might be to do an end run around the people from Facebook itself, and rather go to the Help Community and asking various other platform customers like yourself.
How to ask the Facebook Help Community a concern
From any Facebook web page, once more click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where lots of concerns have currently been addressed, however where you can additionally upload your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Struck that web link. On the following page, choose the appropriate Topic as well as Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any person, be it a valuable Community member or actual staffer, has actually made a decision to give you a hand.
Exactly how to contact Facebook using other social media sites platforms
Another method to try to connect with Facebook is to reach out to them through or state them on another social networks system. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How Can I Contact Facebook. So too can you approach through Instagram, consisting of Facebook in a blog post, yet unless you get a lot of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.