How Do I Contact Facebook | ask Facebook A Question
By
Ba Ang
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Monday, May 18, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media mega platform using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly chat you via a collection of food selections, each choice of which will ultimately route you to send out an email to a proper account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement worries.
But if you struck 1 for client service? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the web page.
Here are a few things you can do rather.
How Do I Contact Facebook
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty posting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general client service queries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and also instead go to the Help Community as well as asking various other platform individuals like on your own.
Just how to ask the Facebook Help Community a concern
From any type of Facebook web page, again click that enigma at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a web page where lots of questions have actually currently been responded to, however where you can additionally upload your very own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the following web page, choose the best Subject as well as Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a helpful Community member or actual staffer, has actually made a decision to offer you a hand.
Exactly how to contact Facebook through other social media platforms
One more way to attempt to get in touch with Facebook is to reach out to them through or state them on another social media sites platform. You can send a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about How Do I Contact Facebook. So also can you come close to using Instagram, consisting of Facebook in a message, but unless you obtain a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.