I Need to Contact Facebook | ask Facebook A Question
By
Ba Ang
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Thursday, May 7, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently discover for the social networks mega platform by means of on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will speak you with a series of food selections, each choice of which will ultimately route you to send an e-mail to an appropriate account. These consist of press@FB.com for media questions as well as records@FB.com for police worries.
But if you struck 1 for customer care? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the page.
Right here are a few things you can do rather.
I Need To Contact Facebook
How to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. Then seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general customer care questions, Facebook is rather ambiguous.
Your best option might be to do an end run around the people from Facebook itself, as well as rather go to the Help Community as well as asking various other platform individuals like on your own.
How to ask the Facebook Help Community a concern
From any type of Facebook page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a web page where great deals of questions have actually already been addressed, yet where you can additionally post your very own concern. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the next web page, pick the ideal Topic and also Sub-Topic, after that type your question. Currently it's time for some waiting. No matter where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it an useful Community member or real staffer, has actually chosen to give you a hand.
Just how to contact Facebook by means of various other social media platforms
An additional way to try to connect with Facebook is to connect to them via or discuss them on an additional social networks platform. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about I Need To Contact Facebook. So too can you approach using Instagram, including Facebook in a message, however unless you obtain a lot of love on that snap, chances are you're much better back on the Facebook Help Center.