How to Contact Facebook Customer Support | ask Facebook A Question
By
Ba Ang
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Saturday, June 13, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly discover for the social networks mega system by means of online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will chat you with a series of menus, each alternative of which will ultimately guide you to send out an email to a suitable account. These consist of press@FB.com for media queries and also records@FB.com for police concerns.
But if you struck 1 for customer service? The recording will route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you get on your main Facebook feed, there is no "base" of the page.
Below are a couple of points you can do instead.
How To Contact Facebook Customer Support
How to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. Then look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will turn up that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more basic client service inquiries, Facebook is instead inscrutable.
Your best choice might be to do an end run around the people from Facebook itself, and rather go to the Help Community as well as asking various other platform users like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, once more click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where great deals of concerns have actually already been responded to, but where you can also publish your own inquiry. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the following page, pick the best Subject as well as Sub-Topic, then type your question. Now it's time for some waiting. Regardless of where you posted your question, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if anybody, be it a handy Community member or real staffer, has actually determined to provide you a hand.
Exactly how to contact Facebook through other social media sites platforms
One more method to try to connect with Facebook is to reach out to them via or discuss them on an additional social media sites system. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about How To Contact Facebook Customer Support. So too can you come close to through Instagram, including Facebook in a message, however unless you obtain a great deal of love on that snap, chances are you're better back on the Facebook Help Center.