Facebook Call Center | ask Facebook A Question
By
Ba Ang
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Tuesday, July 7, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social networks mega platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly talk you through a collection of menus, each choice of which will inevitably direct you to send an email to an ideal account. These include press@FB.com for media queries and also records@FB.com for law enforcement issues.
Yet if you struck 1 for customer care? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the page.
Here are a couple of things you can do rather.
Facebook Call Center
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. Then seek out at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will pop up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general client service questions, Facebook is instead inscrutable.
Your best option might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community and asking other platform users like yourself.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook web page, once more click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have already been addressed, but where you can likewise post your own concern. At the top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next page, choose the best Subject and Sub-Topic, then type your question. Now it's time for some waiting. Regardless of where you posted your query, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it a valuable Community participant or real staffer, has decided to provide you a hand.
How to contact Facebook through other social media platforms
Another way to attempt to get in touch with Facebook is to connect to them with or state them on another social media sites platform. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about Facebook Call Center. So too can you come close to by means of Instagram, consisting of Facebook in a blog post, but unless you obtain a lot of love on that snap, chances are you're much better back on the Facebook Help Center.