Facebook Call Help | ask Facebook A Question
By
Ba Ang
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Tuesday, July 21, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily find for the social media huge platform using on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a series of food selections, each alternative of which will ultimately direct you to send out an email to a proper account. These include press@FB.com for media queries as well as records@FB.com for law enforcement concerns.
However if you hit 1 for customer care? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you get on your primary Facebook feed, there is no "bottom" of the web page.
Below are a couple of things you can do rather.
Facebook Call Help
How to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. Then seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic customer support queries, Facebook is rather ambiguous.
Your best bet might be to do an end run around the individuals from Facebook itself, and also rather most likely to the Help Community and asking other platform customers like yourself.
Exactly how to ask the Facebook Help Community a question
From any Facebook page, once more click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a page where great deals of inquiries have actually already been answered, yet where you can also publish your own inquiry. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that link. On the next web page, select the right Topic and also Sub-Topic, then kind your inquiry. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if any person, be it an useful Community member or actual staffer, has decided to offer you a hand.
Exactly how to contact Facebook using other social networks platforms
One more way to attempt to connect with Facebook is to connect to them via or discuss them on another social media platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about Facebook Call Help. So too can you come close to by means of Instagram, consisting of Facebook in an article, but unless you get a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.