Facebook Customer Service Phone Number | ask Facebook A Question
By
Ba Ang
—
Thursday, July 2, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social media sites huge platform by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you with a series of menus, each option of which will inevitably guide you to send out an email to an ideal account. These include press@FB.com for media queries and also records@FB.com for police worries.
Yet if you struck 1 for customer support? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do rather.
Facebook Customer Service Phone Number
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that search for on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty publishing photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic customer support questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, and rather go to the Help Community as well as asking other platform users like yourself.
How to ask the Facebook Help Community a question
From any Facebook web page, once again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have actually already been responded to, but where you can likewise publish your very own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the next web page, choose the right Topic as well as Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Despite where you posted your query, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it an useful Community member or real staffer, has chosen to provide you a hand.
Just how to contact Facebook via various other social media sites systems
An additional method to try to connect with Facebook is to connect to them with or mention them on another social media sites system. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about Facebook Customer Service Phone Number. So too can you approach by means of Instagram, including Facebook in a message, yet unless you obtain a great deal of love on that breeze, chances are you're better back on the Facebook Help Center.