Facebook Help Contact | ask Facebook A Question
By
Ba Ang
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Wednesday, July 15, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily locate for the social media mega platform via online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you via a collection of food selections, each alternative of which will eventually guide you to send out an e-mail to a suitable account. These include press@FB.com for media inquiries as well as records@FB.com for law enforcement concerns.
But if you hit 1 for customer service? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you get on your primary Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
Facebook Help Contact
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. After that look up on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will certainly pop up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty posting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer support questions, Facebook is rather inscrutable.
Your best choice may be to do an end run around the individuals from Facebook itself, and rather most likely to the Help Community and asking various other system customers like on your own.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, again click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where lots of concerns have actually already been answered, however where you can also post your very own concern. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that web link. On the next web page, select the appropriate Subject and Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it a handy Community participant or actual staffer, has actually determined to provide you a hand.
Exactly how to contact Facebook via various other social media sites platforms
Another method to attempt to get in touch with Facebook is to connect to them with or discuss them on another social media platform. You can send a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Facebook Help Contact. So too can you approach by means of Instagram, consisting of Facebook in an article, but unless you obtain a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.