How Do I Contact Facebook by Phone | ask Facebook A Question
By
Ba Ang
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Sunday, July 26, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly discover for the social media huge platform using online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly speak you through a collection of food selections, each choice of which will eventually route you to send out an e-mail to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for law enforcement concerns.
But if you struck 1 for customer support? The recording will certainly direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's things: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the page.
Below are a few things you can do rather.
How Do I Contact Facebook By Phone
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that look up on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly appear that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, trouble posting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general customer service questions, Facebook is instead inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and rather most likely to the Help Community as well as asking other platform customers like yourself.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a page where great deals of inquiries have actually already been responded to, but where you can additionally upload your very own inquiry. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that web link. On the next web page, choose the appropriate Topic and also Sub-Topic, after that kind your concern. Currently it's time for some waiting. No matter where you uploaded your query, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if anybody, be it a valuable Community participant or real staffer, has actually made a decision to provide you a hand.
How to contact Facebook using various other social networks platforms
An additional means to try to connect with Facebook is to reach out to them with or discuss them on an additional social media platform. You can send a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about How Do I Contact Facebook By Phone. So also can you come close to via Instagram, consisting of Facebook in a message, yet unless you obtain a lot of love on that breeze, chances are you're much better back on the Facebook Help Center.