Contact Facebook Office | ask Facebook A Question
By
Ba Ang
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Saturday, August 22, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly find for the social networks huge platform by means of online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will talk you through a collection of menus, each alternative of which will inevitably route you to send out an email to an appropriate account. These include press@FB.com for media queries as well as records@FB.com for law enforcement problems.
Yet if you struck 1 for customer care? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Right here are a couple of points you can do instead.
Contact Facebook Office
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that look up at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more general client service questions, Facebook is instead ambiguous.
Your best bet may be to do an end run around the individuals from Facebook itself, as well as rather most likely to the Help Community as well as asking other system users like on your own.
How to ask the Facebook Help Community a question
From any Facebook web page, again click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have actually currently been answered, yet where you can additionally upload your own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next page, select the right Topic and Sub-Topic, then type your question. Currently it's time for some waiting. No matter where you posted your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it an useful Community member or real staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook using various other social media platforms
An additional means to attempt to get in touch with Facebook is to connect to them through or state them on another social networks system. You can send out a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Contact Facebook Office. So also can you approach using Instagram, including Facebook in a post, however unless you get a lot of love on that breeze, opportunities are you're better back on the Facebook Help Center.