Facebook Contact Information | ask Facebook A Question
By
Ba Ang
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Monday, September 7, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social media mega platform using on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will speak you through a collection of menus, each alternative of which will ultimately route you to send an e-mail to an ideal account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement issues.
Yet if you struck 1 for customer care? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the page.
Right here are a few things you can do rather.
Facebook Contact Information
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that seek out at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer care queries, Facebook is rather ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, and also instead most likely to the Help Community and also asking various other platform customers like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a page where lots of questions have currently been addressed, but where you can likewise upload your own question. At the top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the following page, choose the right Subject and Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if anybody, be it a practical Community participant or real staffer, has decided to offer you a hand.
How to contact Facebook through various other social media sites platforms
Another way to attempt to get in touch with Facebook is to reach out to them via or mention them on an additional social media system. You can send out a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Facebook Contact Information. So as well can you approach through Instagram, consisting of Facebook in a post, however unless you get a lot of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.