How Do You Contact Facebook with A Problem | ask Facebook A Question
By
Ba Ang
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Friday, September 4, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media mega system using online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a collection of menus, each option of which will eventually direct you to send an e-mail to an appropriate account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement issues.
However if you struck 1 for client service? The recording will direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
How Do You Contact Facebook With A Problem
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. After that seek out at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly pop up that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, trouble posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer care queries, Facebook is rather inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, as well as instead most likely to the Help Community as well as asking various other system customers like yourself.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once again click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of questions have actually already been responded to, yet where you can likewise publish your own question. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the next web page, pick the best Topic and also Sub-Topic, then type your question. Currently it's time for some waiting. No matter where you posted your question, you can most likely to your "support Inbox" from the menu that falls from that very same question mark to see if anybody, be it a handy Community member or actual staffer, has actually decided to offer you a hand.
Just how to contact Facebook using various other social networks platforms
One more method to attempt to connect with Facebook is to reach out to them with or state them on an additional social media system. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about How Do You Contact Facebook With A Problem. So too can you come close to through Instagram, including Facebook in a message, however unless you get a lot of love on that particular snap, possibilities are you're better back on the Facebook Help Center.