Facebook Support Contact | ask Facebook A Question
By
Ba Ang
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Wednesday, October 14, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily find for the social media sites mega system by means of online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a collection of food selections, each choice of which will ultimately route you to send out an email to an appropriate account. These include press@FB.com for media inquiries and records@FB.com for police worries.
But if you hit 1 for client service? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do rather.
Facebook Support Contact
How to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. After that look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic customer service inquiries, Facebook is instead ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and rather most likely to the Help Community as well as asking other system users like yourself.
Just how to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of inquiries have actually already been answered, but where you can likewise publish your very own inquiry. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that link. On the next web page, choose the right Topic as well as Sub-Topic, after that kind your question. Now it's time for some waiting. Despite where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if any individual, be it an useful Community member or actual staffer, has made a decision to offer you a hand.
Just how to contact Facebook using other social networks systems
Another method to try to get in touch with Facebook is to reach out to them with or discuss them on another social media sites platform. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about Facebook Support Contact. So as well can you come close to by means of Instagram, including Facebook in a message, yet unless you get a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.