How Do I Contact Facebook About A Problem | ask Facebook A Question
By
Ba Ang
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Thursday, October 1, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social networks huge system through on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will talk you via a collection of menus, each choice of which will eventually route you to send out an email to a proper account. These consist of press@FB.com for media inquiries as well as records@FB.com for law enforcement problems.
However if you struck 1 for customer support? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do instead.
How Do I Contact Facebook About A Problem
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that seek out on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will turn up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, trouble publishing images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general customer service questions, Facebook is instead inscrutable.
Your best bet might be to do an end run around the people from Facebook itself, as well as instead most likely to the Help Community as well as asking other platform customers like on your own.
How to ask the Facebook Help Community an inquiry
From any Facebook page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of inquiries have actually currently been responded to, but where you can additionally publish your own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the following page, pick the right Subject and also Sub-Topic, then kind your question. Currently it's time for some waiting. No matter where you published your question, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it a helpful Community participant or real staffer, has chosen to offer you a hand.
Just how to contact Facebook by means of various other social networks platforms
Another way to attempt to get in touch with Facebook is to reach out to them via or discuss them on an additional social media platform. You can send out a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about How Do I Contact Facebook About A Problem. So too can you approach through Instagram, including Facebook in a post, yet unless you get a great deal of love on that particular breeze, chances are you're much better back on the Facebook Help Center.