Call Facebook Help | ask Facebook A Question
By
Ba Ang
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Sunday, November 15, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly discover for the social media huge platform using online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you through a collection of menus, each option of which will inevitably guide you to send out an e-mail to a proper account. These include press@FB.com for media inquiries as well as records@FB.com for law enforcement worries.
But if you hit 1 for customer care? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do instead.
Call Facebook Help
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. After that search for at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will turn up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem publishing photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more general client service questions, Facebook is rather inscrutable.
Your best choice might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community as well as asking other platform customers like yourself.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once more click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have already been addressed, however where you can additionally publish your very own concern. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the following web page, pick the appropriate Subject and also Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any individual, be it a valuable Community participant or actual staffer, has actually decided to give you a hand.
How to contact Facebook using various other social media sites platforms
An additional method to try to get in touch with Facebook is to connect to them through or state them on one more social media sites system. You can send a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about Call Facebook Help. So also can you approach via Instagram, consisting of Facebook in a blog post, but unless you get a lot of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.