Contact Facebook Help | ask Facebook A Question
By
Ba Ang
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Monday, December 14, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily locate for the social media huge system using on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will talk you with a collection of food selections, each alternative of which will ultimately guide you to send an e-mail to an ideal account. These consist of press@FB.com for media inquiries and also records@FB.com for police concerns.
Yet if you struck 1 for client service? The recording will certainly direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the page.
Below are a couple of points you can do instead.
Contact Facebook Help
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. After that seek out on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more general customer support inquiries, Facebook is instead inscrutable.
Your best choice might be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community as well as asking other system users like on your own.
How to ask the Facebook Help Community an inquiry
From any Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where great deals of concerns have already been answered, however where you can also upload your own question. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the following web page, select the right Topic and Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Regardless of where you published your query, you can go to your "support Inbox" from the menu that drops down from that very same enigma to see if anybody, be it a helpful Community participant or actual staffer, has determined to offer you a hand.
Just how to contact Facebook by means of other social media systems
An additional method to attempt to connect with Facebook is to reach out to them via or discuss them on an additional social media platform. You can send a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about Contact Facebook Help. So too can you come close to via Instagram, including Facebook in a blog post, but unless you obtain a lot of love on that particular breeze, chances are you're much better back on the Facebook Help Center.