How I Contact Facebook Customer Service | ask Facebook A Question
By
Ba Ang
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Friday, December 4, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily discover for the social media sites mega system using online search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you through a collection of food selections, each alternative of which will eventually route you to send out an email to an appropriate account. These consist of press@FB.com for media queries and records@FB.com for law enforcement concerns.
But if you hit 1 for customer support? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you get on your main Facebook feed, there is no "base" of the page.
Below are a few things you can do instead.
How I Contact Facebook Customer Service
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. Then look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly pop up that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer service questions, Facebook is rather inscrutable.
Your best bet might be to do an end run around the people from Facebook itself, and also rather go to the Help Community as well as asking various other system users like on your own.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, again click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a web page where lots of concerns have actually currently been addressed, yet where you can also post your very own concern. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that link. On the following web page, pick the best Topic and Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. No matter where you published your query, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if any person, be it a valuable Community member or real staffer, has made a decision to provide you a hand.
Exactly how to contact Facebook by means of various other social media platforms
An additional way to attempt to connect with Facebook is to connect to them via or state them on an additional social networks platform. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How I Contact Facebook Customer Service. So as well can you come close to via Instagram, consisting of Facebook in a blog post, but unless you obtain a lot of love on that particular snap, opportunities are you're better back on the Facebook Help Center.