How to Contact Facebook Support Team | ask Facebook A Question
By
Ba Ang
—
Thursday, December 17, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly locate for the social networks mega system by means of online search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you with a series of menus, each choice of which will inevitably route you to send out an email to an appropriate account. These consist of press@FB.com for media questions and also records@FB.com for police issues.
Yet if you struck 1 for customer service? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Here are a few points you can do instead.
How To Contact Facebook Support Team
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that search for at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty uploading pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic customer support queries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the people from Facebook itself, and also rather go to the Help Community and asking other system individuals like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook page, once more click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of concerns have actually currently been answered, but where you can additionally publish your own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the next web page, pick the best Topic as well as Sub-Topic, after that kind your concern. Now it's time for some waiting. Regardless of where you posted your question, you can most likely to your "support Inbox" from the menu that falls from that exact same question mark to see if anybody, be it a practical Community participant or actual staffer, has actually chosen to offer you a hand.
Exactly how to contact Facebook via various other social media platforms
An additional method to try to connect with Facebook is to connect to them via or mention them on one more social media sites platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about How To Contact Facebook Support Team. So also can you come close to using Instagram, consisting of Facebook in a blog post, however unless you obtain a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.