Contact Facebook Customer Service | ask Facebook A Question
By
Ba Ang
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Sunday, January 31, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites mega system through on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will chat you via a series of food selections, each alternative of which will eventually guide you to send out an e-mail to a suitable account. These include press@FB.com for media queries and also records@FB.com for police issues.
Yet if you hit 1 for client service? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the page.
Below are a couple of things you can do instead.
Contact Facebook Customer Service
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. After that look up on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will turn up that functions three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic client service queries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community as well as asking other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook page, once more click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a web page where lots of questions have already been addressed, but where you can additionally publish your very own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the following page, select the appropriate Subject and Sub-Topic, after that type your question. Currently it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it a helpful Community member or real staffer, has determined to give you a hand.
Just how to contact Facebook via various other social media systems
An additional way to attempt to get in touch with Facebook is to connect to them via or discuss them on another social media sites platform. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about Contact Facebook Customer Service. So also can you come close to using Instagram, consisting of Facebook in an article, yet unless you obtain a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.