Facebook Contact Mail | ask Facebook A Question
By
Ba Ang
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Friday, January 15, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social networks mega system using on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you with a collection of food selections, each alternative of which will inevitably guide you to send an e-mail to a suitable account. These include press@FB.com for media questions and records@FB.com for police worries.
But if you hit 1 for customer support? The recording will certainly guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the web page.
Here are a couple of things you can do instead.
Facebook Contact Mail
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log into your account. After that look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty uploading photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer support inquiries, Facebook is instead ambiguous.
Your best option might be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and asking other system users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where lots of concerns have currently been answered, yet where you can likewise upload your own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that link. On the next web page, pick the best Subject as well as Sub-Topic, after that kind your question. Now it's time for some waiting. No matter where you uploaded your question, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a practical Community participant or actual staffer, has made a decision to offer you a hand.
How to contact Facebook via various other social media systems
Another means to attempt to connect with Facebook is to connect to them through or mention them on an additional social media sites platform. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Facebook Contact Mail. So as well can you approach using Instagram, consisting of Facebook in a message, yet unless you obtain a lot of love on that snap, possibilities are you're much better back on the Facebook Help Center.