Facebook Contact Support | ask Facebook A Question
By
Ba Ang
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Saturday, January 23, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily locate for the social media huge system using on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will speak you via a collection of menus, each option of which will ultimately route you to send out an e-mail to a proper account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement issues.
However if you hit 1 for client service? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you get on your primary Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do rather.
Facebook Contact Support
How to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. After that search for on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will appear that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty publishing photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more general customer support questions, Facebook is rather inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and also rather go to the Help Community and asking various other system users like yourself.
Just how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of questions have currently been answered, yet where you can also publish your very own inquiry. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the following web page, pick the right Topic and Sub-Topic, after that kind your inquiry. Now it's time for some waiting. No matter where you posted your query, you can go to your "support Inbox" from the menu that falls from that same question mark to see if anybody, be it a valuable Community member or actual staffer, has made a decision to provide you a hand.
Just how to contact Facebook via other social media systems
Another way to try to get in touch with Facebook is to reach out to them with or mention them on an additional social media sites platform. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about Facebook Contact Support. So too can you approach via Instagram, consisting of Facebook in a message, but unless you get a great deal of love on that snap, possibilities are you're better back on the Facebook Help Center.