Facebook Mobile Contacts | ask Facebook A Question
By
Ba Ang
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Saturday, January 2, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily find for the social media sites huge platform using online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly chat you via a series of menus, each option of which will eventually route you to send out an e-mail to a suitable account. These consist of press@FB.com for media questions and records@FB.com for police issues.
Yet if you struck 1 for customer support? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do instead.
Facebook Mobile Contacts
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. Then look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will certainly turn up that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, trouble submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more general customer support queries, Facebook is instead inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, and also rather most likely to the Help Community and asking various other system customers like on your own.
Just how to ask the Facebook Help Community a question
From any type of Facebook page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually already been answered, however where you can additionally publish your own concern. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the next page, choose the best Topic and also Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any person, be it a handy Community participant or actual staffer, has determined to provide you a hand.
How to contact Facebook using various other social networks systems
An additional method to try to get in touch with Facebook is to reach out to them through or mention them on an additional social networks platform. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Facebook Mobile Contacts. So as well can you approach via Instagram, including Facebook in a blog post, but unless you obtain a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.