How Do I Contact Facebook Directly | ask Facebook A Question
By
Ba Ang
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Thursday, January 7, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media mega platform through on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will talk you with a series of menus, each alternative of which will inevitably route you to send out an email to an ideal account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement concerns.
However if you hit 1 for customer support? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Here are a couple of points you can do instead.
How Do I Contact Facebook Directly
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that search for on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will certainly pop up that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty uploading images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general customer service questions, Facebook is rather ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, and instead go to the Help Community and also asking other system customers like yourself.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that enigma on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where lots of inquiries have already been addressed, but where you can additionally upload your own question. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the following page, select the ideal Subject and also Sub-Topic, then kind your inquiry. Currently it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that falls from that same enigma to see if anybody, be it an useful Community participant or real staffer, has actually chosen to give you a hand.
Exactly how to contact Facebook via various other social networks systems
One more way to attempt to connect with Facebook is to connect to them with or mention them on an additional social networks system. You can send a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about How Do I Contact Facebook Directly. So too can you approach using Instagram, including Facebook in an article, but unless you obtain a great deal of love on that particular breeze, chances are you're much better back on the Facebook Help Center.