How I Contact Facebook | ask Facebook A Question
By
Ba Ang
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Tuesday, January 5, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly locate for the social media sites huge system via on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you with a series of menus, each alternative of which will eventually route you to send an e-mail to a suitable account. These consist of press@FB.com for media questions as well as records@FB.com for police problems.
But if you hit 1 for customer support? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you get on your primary Facebook feed, there is no "base" of the web page.
Here are a few points you can do rather.
How I Contact Facebook
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that search for on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, problem uploading images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic customer care questions, Facebook is instead ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, and also rather go to the Help Community and also asking other platform individuals like on your own.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have already been responded to, yet where you can also post your own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the next page, pick the right Topic and Sub-Topic, after that type your concern. Now it's time for some waiting. No matter where you uploaded your query, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if any person, be it an useful Community participant or real staffer, has decided to offer you a hand.
How to contact Facebook using other social media platforms
Another means to attempt to connect with Facebook is to reach out to them via or discuss them on an additional social media sites platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about How I Contact Facebook. So also can you approach using Instagram, including Facebook in a blog post, yet unless you get a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.