Contact Facebook Customer Care | ask Facebook A Question
By
Ba Ang
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Monday, February 22, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily find for the social media mega platform through on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will chat you via a collection of food selections, each choice of which will eventually direct you to send out an email to a proper account. These consist of press@FB.com for media questions as well as records@FB.com for police worries.
Yet if you struck 1 for client service? The recording will certainly direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your major Facebook feed, there is no "bottom" of the page.
Here are a couple of points you can do instead.
Contact Facebook Customer Care
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. After that search for on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will turn up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble submitting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer care inquiries, Facebook is instead ambiguous.
Your best bet might be to do an end run around the folks from Facebook itself, and instead go to the Help Community as well as asking various other platform customers like yourself.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once again click that enigma on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where lots of questions have currently been answered, but where you can additionally post your own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the next page, choose the right Topic and Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Regardless of where you published your question, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if anyone, be it a valuable Community participant or real staffer, has made a decision to give you a hand.
Just how to contact Facebook by means of other social media sites systems
An additional means to try to connect with Facebook is to reach out to them via or discuss them on an additional social media platform. You can send out a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Customer Care. So too can you come close to by means of Instagram, including Facebook in a blog post, yet unless you obtain a lot of love on that breeze, possibilities are you're much better back on the Facebook Help Center.