Contact Facebook Directly | ask Facebook A Question
By
Ba Ang
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Friday, February 19, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily discover for the social media sites mega system via on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will chat you with a series of menus, each choice of which will eventually route you to send out an email to an appropriate account. These consist of press@FB.com for media queries and records@FB.com for police issues.
However if you hit 1 for customer service? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do rather.
Contact Facebook Directly
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. Then search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble posting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer support questions, Facebook is instead ambiguous.
Your best option may be to do an end run around the people from Facebook itself, and also rather go to the Help Community and asking various other platform individuals like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where great deals of concerns have already been addressed, yet where you can additionally upload your own inquiry. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the next web page, pick the appropriate Topic as well as Sub-Topic, then type your concern. Currently it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any person, be it a handy Community participant or actual staffer, has actually made a decision to provide you a hand.
How to contact Facebook using other social media sites platforms
An additional way to attempt to get in touch with Facebook is to reach out to them via or mention them on one more social networks system. You can send a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Directly. So also can you come close to through Instagram, including Facebook in an article, however unless you obtain a lot of love on that snap, chances are you're better back on the Facebook Help Center.