How to Call Facebook Support | ask Facebook A Question
By
Ba Ang
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Saturday, February 27, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily locate for the social networks mega system via online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will chat you through a series of food selections, each alternative of which will inevitably route you to send an e-mail to an appropriate account. These consist of press@FB.com for media queries and also records@FB.com for police concerns.
But if you hit 1 for customer care? The recording will guide you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Here are a few things you can do instead.
How To Call Facebook Support
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then seek out on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly pop up that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem posting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general customer support questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and also instead most likely to the Help Community as well as asking other platform customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any Facebook web page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have currently been addressed, yet where you can additionally post your own concern. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the next page, pick the best Topic as well as Sub-Topic, then type your concern. Now it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anybody, be it an useful Community member or actual staffer, has actually decided to give you a hand.
Just how to contact Facebook by means of other social networks systems
An additional way to try to connect with Facebook is to connect to them via or state them on an additional social media sites platform. You can send a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about How To Call Facebook Support. So too can you come close to through Instagram, including Facebook in an article, yet unless you get a great deal of love on that particular snap, chances are you're better back on the Facebook Help Center.