Call Facebook Support | ask Facebook A Question
By
Ba Ang
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Tuesday, March 2, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly find for the social media huge platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you via a series of food selections, each alternative of which will eventually guide you to send out an e-mail to an ideal account. These consist of press@FB.com for media inquiries as well as records@FB.com for police worries.
Yet if you hit 1 for customer service? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "base" of the page.
Below are a couple of things you can do rather.
Call Facebook Support
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. After that search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly pop up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty submitting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer care questions, Facebook is instead ambiguous.
Your best option may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community as well as asking various other system individuals like on your own.
Exactly how to ask the Facebook Help Community a question
From any Facebook web page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of inquiries have actually currently been addressed, however where you can additionally post your very own question. On top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following web page, pick the ideal Subject and also Sub-Topic, then kind your inquiry. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anybody, be it a handy Community member or actual staffer, has decided to give you a hand.
Just how to contact Facebook using various other social media platforms
One more means to try to connect with Facebook is to reach out to them with or state them on one more social media sites platform. You can send a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Call Facebook Support. So also can you approach using Instagram, consisting of Facebook in a blog post, however unless you get a lot of love on that breeze, possibilities are you're better back on the Facebook Help Center.