Facebook Help Call | ask Facebook A Question
By
Ba Ang
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Thursday, March 18, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social media huge platform using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you via a series of menus, each alternative of which will eventually guide you to send out an email to a suitable account. These include press@FB.com for media queries as well as records@FB.com for police worries.
However if you struck 1 for client service? The recording will certainly direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Right here are a couple of points you can do rather.
Facebook Help Call
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first require to log right into your account. After that look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will certainly appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic customer support questions, Facebook is rather inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, as well as rather most likely to the Help Community and asking various other platform customers like on your own.
Exactly how to ask the Facebook Help Community a question
From any Facebook page, once more click that question mark on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have actually already been answered, yet where you can additionally post your own question. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the next page, select the ideal Topic as well as Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Despite where you posted your query, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a handy Community participant or real staffer, has decided to offer you a hand.
How to contact Facebook via various other social media sites systems
One more method to attempt to get in touch with Facebook is to connect to them with or mention them on an additional social media system. You can send out a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Facebook Help Call. So as well can you come close to using Instagram, including Facebook in a blog post, yet unless you obtain a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.