Facebook Customer Service Contact | ask Facebook A Question
By
Ba Ang
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Saturday, April 24, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily find for the social networks mega system using on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly talk you through a series of menus, each option of which will inevitably route you to send an email to a suitable account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement issues.
But if you hit 1 for customer service? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the page.
Here are a few things you can do instead.
Facebook Customer Service Contact
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. Then look up at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty publishing images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more general customer service questions, Facebook is instead inscrutable.
Your best choice might be to do an end run around the people from Facebook itself, and rather go to the Help Community and also asking various other system customers like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any Facebook web page, once again click that enigma at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where great deals of questions have actually already been answered, yet where you can likewise post your very own inquiry. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the next web page, choose the appropriate Topic and also Sub-Topic, then type your inquiry. Currently it's time for some waiting. Regardless of where you published your question, you can most likely to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a helpful Community participant or actual staffer, has actually chosen to provide you a hand.
Exactly how to contact Facebook via other social media platforms
An additional method to attempt to connect with Facebook is to connect to them with or discuss them on an additional social networks platform. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about Facebook Customer Service Contact. So as well can you come close to via Instagram, including Facebook in a blog post, yet unless you obtain a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.