Contact Facebook Support | ask Facebook A Question
By
Ba Ang
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Sunday, May 2, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media mega platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you via a series of menus, each option of which will eventually direct you to send out an e-mail to an appropriate account. These include press@FB.com for media questions and also records@FB.com for police problems.
However if you struck 1 for customer care? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do rather.
Contact Facebook Support
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. After that look up on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, problem posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer support questions, Facebook is rather ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, and rather go to the Help Community and asking other system individuals like yourself.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where great deals of concerns have already been answered, yet where you can additionally post your very own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Struck that link. On the next web page, select the best Subject and also Sub-Topic, after that type your concern. Currently it's time for some waiting. No matter where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if anybody, be it a valuable Community member or actual staffer, has made a decision to offer you a hand.
Just how to contact Facebook using other social media sites platforms
Another way to attempt to connect with Facebook is to reach out to them with or state them on another social media system. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about Contact Facebook Support. So too can you come close to via Instagram, including Facebook in an article, but unless you obtain a lot of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.