Facebook Contact Us | ask Facebook A Question
By
Ba Ang
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Monday, May 10, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently locate for the social networks huge platform by means of on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will chat you through a series of food selections, each alternative of which will eventually route you to send an email to a suitable account. These consist of press@FB.com for media queries as well as records@FB.com for police concerns.
But if you hit 1 for customer support? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you get on your main Facebook feed, there is no "base" of the web page.
Below are a couple of points you can do rather.
Facebook Contact Us
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will certainly turn up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble posting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer support inquiries, Facebook is rather inscrutable.
Your best choice may be to do an end run around the people from Facebook itself, and instead go to the Help Community as well as asking other system users like yourself.
Exactly how to ask the Facebook Help Community a question
From any Facebook page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where lots of inquiries have actually currently been responded to, but where you can additionally upload your very own question. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that link. On the next page, select the best Subject and Sub-Topic, then kind your concern. Now it's time for some waiting. Regardless of where you published your query, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any individual, be it a practical Community participant or actual staffer, has made a decision to offer you a hand.
Just how to contact Facebook through other social media systems
One more method to try to get in touch with Facebook is to connect to them via or discuss them on an additional social networks system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about Facebook Contact Us. So also can you approach via Instagram, consisting of Facebook in a post, but unless you obtain a great deal of love on that particular snap, chances are you're better back on the Facebook Help Center.