Call Facebook Customer Service | ask Facebook A Question
By
Ba Ang
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Sunday, June 6, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily discover for the social media mega system by means of online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly speak you via a series of food selections, each option of which will ultimately direct you to send an email to a suitable account. These consist of press@FB.com for media inquiries as well as records@FB.com for police issues.
But if you hit 1 for customer service? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Below are a couple of things you can do rather.
Call Facebook Customer Service
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. Then search for on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will appear that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, trouble publishing photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more basic customer service questions, Facebook is rather ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community as well as asking other platform users like yourself.
How to ask the Facebook Help Community a question
From any kind of Facebook page, once more click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where lots of concerns have actually currently been addressed, yet where you can additionally post your very own question. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the next page, choose the appropriate Topic and Sub-Topic, after that type your question. Now it's time for some waiting. No matter where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if any person, be it a helpful Community member or real staffer, has chosen to give you a hand.
How to contact Facebook using various other social networks systems
Another means to attempt to connect with Facebook is to reach out to them via or discuss them on another social media system. You can send out a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Call Facebook Customer Service. So too can you come close to through Instagram, consisting of Facebook in a message, yet unless you get a lot of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.