Contact Facebook Customer Support | ask Facebook A Question
By
Ba Ang
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Thursday, June 3, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social networks mega platform through on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will chat you through a series of menus, each option of which will eventually direct you to send an email to an appropriate account. These include press@FB.com for media questions as well as records@FB.com for police problems.
However if you hit 1 for customer service? The recording will certainly route you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's things: it isn't. In fact, if you get on your main Facebook feed, there is no "base" of the web page.
Right here are a few points you can do instead.
Contact Facebook Customer Support
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. After that search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
One more menu will appear that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty posting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more basic customer care questions, Facebook is rather inscrutable.
Your best choice might be to do an end run around the individuals from Facebook itself, and instead most likely to the Help Community and asking other platform individuals like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have actually currently been responded to, but where you can likewise publish your own concern. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the next web page, pick the ideal Subject and also Sub-Topic, then kind your inquiry. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any person, be it a helpful Community participant or real staffer, has determined to give you a hand.
How to contact Facebook through various other social networks systems
One more method to try to get in touch with Facebook is to connect to them via or discuss them on another social media platform. You can send out a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Contact Facebook Customer Support. So as well can you approach by means of Instagram, including Facebook in an article, yet unless you obtain a lot of love on that particular breeze, chances are you're better back on the Facebook Help Center.