How to Contact Facebook Directly | ask Facebook A Question
By
Ba Ang
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Monday, June 14, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently find for the social media sites huge platform by means of on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly speak you via a collection of menus, each alternative of which will inevitably guide you to send an e-mail to a proper account. These consist of press@FB.com for media queries and also records@FB.com for police issues.
Yet if you hit 1 for customer service? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the page.
Below are a couple of things you can do instead.
How To Contact Facebook Directly
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. Then search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will turn up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, difficulty posting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer support inquiries, Facebook is instead ambiguous.
Your best choice might be to do an end run around the folks from Facebook itself, as well as instead go to the Help Community as well as asking various other platform customers like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where lots of questions have actually currently been addressed, yet where you can also post your very own inquiry. On top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the following page, pick the ideal Topic and also Sub-Topic, then type your question. Currently it's time for some waiting. No matter where you published your question, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if anyone, be it a handy Community participant or real staffer, has actually determined to offer you a hand.
How to contact Facebook through other social media sites systems
One more way to attempt to connect with Facebook is to reach out to them through or discuss them on one more social media system. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about How To Contact Facebook Directly. So also can you approach by means of Instagram, consisting of Facebook in an article, however unless you get a lot of love on that breeze, opportunities are you're much better back on the Facebook Help Center.